Top 10 Drivers of Organizational Wellbeing During Covid-19

Place plays a massive role in how we think about managing business. The “where” of work has helped us understand, organize, and quickly answer “who’s”, “what’s”, and “when’s” by having everyone physically accessible. Be it a short hallway conversation, or a walk to another department, or the ability to read the room as part of […]

Continue reading

Managing employee engagement critical to avoiding negative workplace behaviour

Just ask any seasoned HR pro. Employees who are high on the job engagement scale are devoted, attentive and focused in their work roles, traits that modern organisations crave in their workforce. However, just-published findings from a prominent Hong Kong business school has revealed that while employee engagement is essential to a company’s staff, it’s […]

Continue reading

Building Sustainable Client Relationships Workshop

To show a consistent profitability and performance in a turbulent industry is not easy. Every company needs to have the ability to build and sustain high performance/sustainable relationships between managers, employees, suppliers and clients. Creating this sustainability depends on a set of practices to build and sustain strong relationships among those who are critical to […]

Continue reading

Tips for the interview and creating a good impression

The objective of the interview is to convince the interviewer that you are the most qualified potential team member. Make a good first impression. Remember, your first impression may be the ONLY impression you make. You don’t get a second chance to make a first impression. Do your homework prior to the interview. Reading a […]

Continue reading

Client Service Training for Kaap Agri Forecourt Attendants

Kaap Agri has been a valued client of TSM Consulting for many years. We are responsible for the client service training for all employees of Kaap Agri. Recently, the training has been extended and a tailor-made, client service training programme has been developed for Kaap Agri’s Forecourt Attendants. The feedback regarding these training sessions has […]

Continue reading

Coaching

  Coaching Why Coaching? I suppose this question is easily formulated due to the uncertainty of this new age learning method. After listening to “The Coach” – Johan Brits – at a successful network breakfast seminar arranged by TSM Consulting, this uncertain term made much more sense! The most important step during Coaching is to […]

Continue reading

What does success mean to you?

It is almost the end of the year. The time that one normally reflects on what was achieved,  what still needs to be done, and what will be the new goals for the future. The following piece is quoted from the book, Zest for Life, written by Dawn Breslin. It is thought provoking and I […]

Continue reading