Client Service Consultant

Western Cape

One of our Clients, a large financial institution, currently has a vacancy available for an experienced and motivated Client Services Consultant: Communication Centre. They are based in Tygervalley.

The person will be responsible for all client contact (telephone, e-mail and walk in)

Job duties:

  • Ensuring that the highest level of client service is provided to all clients (internal, IFA’s and investors)
  • Assisting clients with investment administration queries
  • Providing investment and product information to IFA’s and investors
  • Assisting the Communication Centre with telephonic enquiries when required
  • Involved in ad-hoc client services projects

 Minimum Requirements:

  • Must have a Grade 12
  • Must have a relevant financial qualification / degree
  • At least (1) one year experience in a finance or investment industry will be essential
  • Must be computer literate (Ms Office products)

Competencies Required:

  • Must have relationship building skills
  • Must have excellent communication skills, written and verbal (English and Afrikaans)
  • Must have good interpersonal skills
  • Must have a client service orientation
  • Must have a positive and enthusiastic attitude
  • Must be able to work in a team
  • Must be able to work under pressure
  • Must have problem solving skills
  • Must be able to adapt to change

If you meet the minimum requirements, please forward your CV to us at recruitment@tsm.co.za

Should you not hear from us within 2 weeks after the closing date, please consider your application as unsuccessful.

 Closing date: 17 August 2018

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