Building Sustainable Client Relationships Workshop

To show a consistent profitability and performance in a turbulent industry is not easy, every company need to have the ability to build and sustain high performance/sustainable relationships between managers, employees, suppliers and clients. To create this sustainability is not easy and it depends on a set of practices to build and sustain strong relationships […]

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Building Sustainable Client Relationships Workshop

To show a consistent profitability and performance in a turbulent industry is not easy. Every company needs to have the ability to build and sustain high performance/sustainable relationships between managers, employees, suppliers and clients. Creating this sustainability depends on a set of practices to build and sustain strong relationships among those who are critical to […]

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Tips for the interview and creating a good impression

The objective of the interview is to convince the interviewer that you are the most qualified potential team member. Make a good first impression. Remember, your first impression may be the ONLY impression you make. You don’t get a second chance to make a first impression. Do your homework prior to the interview. Reading a […]

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Client Service Training for Kaap Agri Forecourt Attendants

Kaap Agri has been a valued client of TSM Consulting for many years. We are responsible for the client service training for all employees of Kaap Agri. Recently, the training has been extended and a tailor-made, client service training programme has been developed for Kaap Agri’s Forecourt Attendants. The feedback regarding these training sessions has […]

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Coaching

  Coaching Why Coaching? I suppose this question is easily formulated due to the uncertainty of this new age learning method. After listening to “The Coach” – Johan Brits – at a successful network breakfast seminar arranged by TSM Consulting, this uncertain term made much more sense! The most important step during Coaching is to […]

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What does success mean to you?

It is almost the end of the year. The time that one normally reflects on what was achieved,  what still needs to be done, and what will be the new goals for the future. The following piece is quoted from the book, Zest for Life, written by Dawn Breslin. It is thought provoking and I […]

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Our First Workshop in Ghana!

Today TSM Consulting presented their first workshop in Ghana to the Local Government Service Secretariat in Accra, it was a workshop on Business Writing and Etiquette Skills. The participants enjoyed it tremendously.  Business etiquette can influence your ability to succeed in your career.  It organises and shapes your behaviour into a predictable and professional manner.  […]

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Working life in Ghana!

TSM Consulting is expanding and one of the avenues is venturing into Ghana.  What an amazing experience! Not knowing what to expect, was a bit daunting, but the friendliness of the people in Ghana made it easier. The humid weather was something to adapt to, but luckily air conditioned offices welcomed us. We are very […]

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