Today TSM Consulting presented their first workshop in Ghana to the Local Government Service Secretariat in Accra, it was a workshop on Business Writing and Etiquette Skills. The participants enjoyed it tremendously.
Business etiquette can influence your ability to succeed in your career. It organises and shapes your behaviour into a predictable and professional manner. When your behaviour matched what people expect, they can focus on your message and not waste time with interpretation. When you interact with customers, serious missteps in etiquette can lead to a loss of respect and reputation for you and your company. In some situations they can even cause clients to take their business elsewhere.
Effective Business writing is crucial in the success of any organization; in the workshop the effective ways of report and correspondence writing are discussed as well as ways to use electronic communication more effectively.
The workshop was rounded off with a prayer from one of the participants that was filled with love and appreciation.
To see more about our services in Ghana, see our Ghana page.