“Empower your employees, elevate your organisation” Why Invest in Employee Engagement? In today’s competitive environment, organisations that foster employee engagement consistently outperform those that don’t. Engaged employees bring more energy, creativity, and commitment, leading to higher productivity and reduced turnover. Our Employee Engagement Programme is designed to help you UNLOCK THE POTENTIAL of your team, […]
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How to improve the customer experience in your business
If you want to be a leader in your industry, exceptional customer service is critical. We offer an integrated approach towards creating and building an exceptional customer experience that aligns with the value proposition of your organisation. The key to embed customer excellence is CONSISTENCY… CONSISTENCY… CONSISTENCY… “Exceptional customer experiences are the only sustainable […]
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Pnet Job market Trends Report Q4 2023
The Pnet Job Market Trends Report provides insights into recruitment and employment trends in the South African market. Developed to give local businesses a useful summary of the quarterly trends shaping the recruitment market, the report also unpacks specific sector insights – from both an employer and candidate perspective. Recruiters can use our data to […]
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Future-proof your HR career with AIHR
Setting professional HR development goals helps you develop and improve your skills and advance your HR career. This is why we’ve partnered with the Academy to Innovate HR (AIHR) to empower you with the latest HR skills needed to advance your career and remain relevant in the ever-changing HR landscape. Here are 5 ways AIHR […]
Continue readingEssential Readings Recommended by TSM Consulting
In the dynamic field of HR consulting, psychometric assessment, and industrial psychology, staying informed and inspired is key to fostering innovation and driving success. At TSM Consulting, we recognise the importance of continuous learning and professional development. To that end, we’ve curated a list of must-read books that offer valuable insights and strategies for professionals […]
Continue readingMastering Problem-Solving in the Workplace: A Strategic Approach
Problem-solving is an indispensable skill in the modern workplace, where challenges and obstacles are part and parcel of daily operations. For businesses to thrive, developing a culture that embraces effective problem-solving strategies is crucial. This not only aids in overcoming immediate issues but also contributes to the organisation’s resilience and adaptability in the long term. […]
Continue readingThe Importance of Ethics in Psychometric Assessments
In the evolving landscape of human resources and organisational development within South Africa, psychometric assessments have emerged as a cornerstone tool. These assessments, designed to measure an individual’s mental capabilities and behavioural style, are invaluable for recruitment, development, and team building within companies. However, as their usage becomes more widespread, the importance of grounding these […]
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The Heart of Community Engagement: Project Hope
In a world where business dynamics are increasingly becoming more complex and interconnected, the essence of giving back to the community has never been more critical. At TSM Consulting, we believe that our responsibilities extend beyond our immediate business objectives to include the welfare and development of the communities we are part of. It’s not […]
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Create a Memorable Curriculum Vitae
Introduction A CV is one of the most important documents that you will ever write A well written CV will help you to get the specific job you want. It should be written with thought, care and honesty. You need a great CV that not only lists the important information, but also has an attractive […]
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The Spirit of Leadership
Increasingly, the issues that affect business are global in scope. Organisations are nested in a storm-tossed sea of global change where everything affects everything else. Issues of cross-cultural commerce, global economic shifts, resource constraints, ecological impact, and geo-political(in) stability are redefining the context of leadership.
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