Today TSM Consulting presented their first workshop in Ghana to the Local Government Service Secretariat in Accra, it was a workshop on Business Writing and Etiquette Skills. The participants enjoyed it tremendously.  Business etiquette can influence your ability to succeed in your career.  It organises and shapes your behaviour into a predictable and professional manner.  When your behaviour matched what people expect, they can focus on your message and not waste time with interpretation.  When you interact with customers, serious missteps in etiquette can lead to a loss of respect and reputation for you and your company.  In some situations they can even cause clientsRead More →