Employee Engagement – Driving Success from the Inside Out

“Empower your  employees, elevate your organisation” Why Invest in Employee Engagement? In today’s competitive environment, organisations that foster employee engagement consistently outperform those that don’t. Engaged employees bring more energy, creativity, and commitment, leading to higher productivity and reduced turnover.  Our Employee Engagement Programme is designed to help you UNLOCK THE POTENTIAL of your team, […]

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5-star customer experience

How to improve the customer experience in your business

If you want to be a leader in your industry, exceptional customer service is critical. We offer an integrated approach towards creating and building an exceptional customer experience that aligns with the value proposition of your organisation. The key to embed customer excellence is CONSISTENCY… CONSISTENCY… CONSISTENCY…   “Exceptional customer experiences are the only sustainable […]

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AIHR Your HR career

Future-proof your HR career with AIHR

Setting professional HR development goals helps you develop and improve your skills and advance your HR career. This is why we’ve partnered with the Academy to Innovate HR (AIHR) to empower you with the latest HR skills needed to advance your career and remain relevant in the ever-changing HR landscape. Here are 5 ways AIHR […]

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Essential Readings Recommended by TSM Consulting

In the dynamic field of HR consulting, psychometric assessment, and industrial psychology, staying informed and inspired is key to fostering innovation and driving success. At TSM Consulting, we recognise the importance of continuous learning and professional development. To that end, we’ve curated a list of must-read books that offer valuable insights and strategies for professionals […]

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Mastering Problem-Solving in the Workplace: A Strategic Approach

Problem-solving is an indispensable skill in the modern workplace, where challenges and obstacles are part and parcel of daily operations. For businesses to thrive, developing a culture that embraces effective problem-solving strategies is crucial. This not only aids in overcoming immediate issues but also contributes to the organisation’s resilience and adaptability in the long term. […]

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The Importance of Ethics in Psychometric Assessments

In the evolving landscape of human resources and organisational development within South Africa, psychometric assessments have emerged as a cornerstone tool. These assessments, designed to measure an individual’s mental capabilities and behavioural style, are invaluable for recruitment, development, and team building within companies. However, as their usage becomes more widespread, the importance of grounding these […]

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Create a Memorable Curriculum Vitae

Introduction A CV is one of the most important documents that you will ever write A well written CV will help you to get the specific job you want.  It should be written with thought, care and honesty.   You need a great CV that not only lists the important information, but also has an attractive […]

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Building Sustainable Client Relationships Workshop

To show a consistent profitability and performance in a turbulent industry is not easy, every company need to have the ability to build and sustain high performance/sustainable relationships between managers, employees, suppliers and clients. To create this sustainability is not easy and it depends on a set of practices to build and sustain strong relationships […]

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Managing employee engagement critical to avoiding negative workplace behaviour

Just ask any seasoned HR pro. Employees who are high on the job engagement scale are devoted, attentive and focused in their work roles, traits that modern organisations crave in their workforce. However, just-published findings from a prominent Hong Kong business school has revealed that while employee engagement is essential to a company’s staff, it’s […]

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