Overview
An established company in the FMCG sector is looking for a National Key accounts manager/Head of Retail sales to be based either in Cape Town or Johannesburg. The successful candidate will work remotely most of the time.
Responsibilities
- Management, leadership, and development of sales staff including regional key accounts managers and sales reps.
- Manage the key accounts with current major retail customers to grow brand visibility, forward share, and sales
- Support the achievement of the company volume, market share, revenue and profitability goals
- Build and maintain strong relationships with current and new FMCG customers and achieve preferred supplier perception
- Manage the company’s 3rd party sales/merchandising/distribution partners as well as negotiate annual rates/escalations.
- Develop effective sales/key account and channel strategies for current and new customers.
- Drive and manage the effective implementation of in-store as well as above-the-line promotional campaigns within the retail space and make sure the company generates adequate sales and ROI for all campaigns
- Effective communication regarding the sales and trading environment with other functions to ensure that the company is up to speed with all market developments
- Facilitate the relationship between demand planning/forecasting in order to ensure forecast accuracy and excellent service levels to customers
- Monitor and report on competitor activities and make recommendations regarding pricing, new product ideas, etc
- Report on and manage all out of stocks, merchandising issues as well as other operational issues that may arise
- Analysis of retailer data (both company and competitor sales data) and report all opportunities and threats
- Assistance with customer complaint resolution as and when required
- Negotiate pricing/deals/promotions/trading terms with customers making sure that these fall in line with the company’s pricing/margin/growth strategy
- Managing the execution of promotions and monitoring and reporting the ROI for all relevant promotions
- Monthly reporting on sales growth per region per customer highlighting any issues and advising on corrective action
- Ensure that the right products are sold to the right markets in order to maximize sales and minimize returns
- Introduction of and presentation of all new product lines to National/Regional buyers and negotiating the relevant listings
- Maintaining price lists and deal sheets, indicating gross and net pricing
- Assistance with and management of all claims/pricing queries
- Communicate all deals/promotions with key accounts customers to sales and merchandising agencies and manage the implementation thereof
Requirements:
- Minimum 5 years experience handling large FMCG key accounts within the retail space
- Fully PC literate – Excel and PowerPoint skills must be advanced
- 3-year business/marketing degree or similar
- Highly numerically inclined
- Excellent communicator
- Someone who is a great finisher and follows through on tasks
- Self-motivated can operate autonomously but also works well in a team environment
- Valid driver’s license and own car
- Clear criminal record
- Good contactable references
- Willingness to travel frequently
Please send your CV to arnout@tsm.co.za
Should you not receive correspondence from us within one week of the closing date please consider your application unsuccessful.
Closing date: 20 July 2022